top of page

C O M M U N I T Y  P A R T N E R S H I P S  &  M O R E 

Best of the Northland

2010, 2011, 2012, 2014, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023

Community Health in Action
CHIA Award for Outstanding Work In Behavioral Health

HOR-for-Website
Screenshot 2024-02-19 at 10.25.37 AM
download
428671853_813722647463709_7177131790867583659_n
7
5
6
Liberty-Public-Schools-310x165
William-Jewell-College
rock-run-brewery-and
Screenshot 2024-02-15 at 8.56.48 PM
Screenshot 2024-02-15 at 8.56.22 PM
Screenshot 2024-02-15 at 8.56.33 PM
download
Screenshot 2024-02-15 at 8.56.08 PM
30738502_607086876301478_733968951071788
Cancelation Policy

Your appointments are very important to us and they are reserved especially for you. We understand that unplanned issues can come up and you may need to cancel an appointment. If that happens, we respectfully ask for scheduled appointments to be canceled at least 24 hours in advance.

 

When a guest does not show up for a scheduled appointment, another guest loses an opportunity to be seen. Our appointments are confirmed 24 hours in advance because we know how easy it is to forget an appointment. Our team wants to be available for your needs and the needs of all our guests. Due to circumstances, we will have to enforce a policy of charging for no-show appointments, and those appointments not canceled within 24 hours.

 

Appointments canceled less than 24 hours in advance and no-show appointments will result in a charge equal to 50% of the reserved service amount.  If you have a package, there will be a deduction to the package.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keep our Serenity team members schedules filled, thus better-serving everyone.

​© 2020 by Serenity on the Square.

bottom of page